“I had a terrible experience with my prior AC company. Within 1 month, it took them up to 7 visits to still not figure out what was wrong. I was stuck because of a labor warranty. But by the 7th visit, I had taken enough! I started getting quotes from other companies. On the day of quotes , Ferrara’s Air happened to arrive the same time another company was their. Despite waiting for nearly 40 minutes, Tony from Ferrrara’s Air, was completely patient with me and immediately asked, “what’s wrong, and tell me what happened from the beginning”. From there, I was incredibly impressed with the service I was being given as this simple generosity separated himself from the others quickly. I ended up getting a new AC installed with Ferrara’s. All 3 of their techs, Elois, Erik & Jose were extremely kind and professional. I was immensely impressed with how they thoroughly showed me what they completed at the end and did a fantastic job cleaning up. They even checked my driveway for any loose screws. I never would have thought to ask. I truly felt I was given a personal touch!”