Archives: Reviews

“Hands down the best customer service and expertise with our hvac system. We had them install and service.
What an honest pleasure it has been working with Tony and his team. Nobody is better!”

“Erik, Elois, and Kenyon performed a miraculous service for me yesterday, when installing my 2023 Rheem AC Unit!
Their workmanship was superb throughout the day! They were prompt on arrival, extremely knowledgable, kind, personable, and very focused in completing the AC installation. I was so impressed by their cleanliness, efficiency, and professionalism.
I highly recommend Ferrara’s Air as your choice for The Best Air Conditioning Company. So happy to be cool, again!!!”

“Tony was fantastic very knowledgeable on the supper high-tech system. Thanks for a job well done. I would recommend this company to anyone needing a “high-tech” technician.”

“Very knowledgeable and professional in diagnosing a complicated problem related to my apartment’s A/C in a high rise building. Avoided a much more costly repair. Techs James (more junior) and Tony (more senior, whom James brought in when he realized the issue was complicated) were both courteous, efficient, punctual and cleaned up everything before leaving.”

“Jose, the technician, was very thorough with the maintenance of our air conditioner. He explained our air conditioner’s condition and why we might consider a new air conditioner .
He also followed through with obtaining quotes for a new air conditioner.”

“Jose B. was excellent!”

“The AC technician, Jose, provided great service and communication. He explained everything he did on the semi annual maintenance program. I highly recommend Ferrara’s Air.”

“James from Ferrara Air is polite, professional and knowledgeable young man. He diagnosed the problem and had it fixed in a timely manner. I was happy with the service I received from Ferrara Air.”

“Thank you again for a great service appointment. Your service tech was on time, did great work and was very professional and courteous throughout the appointment.”

“They are very professional and I am glad that I called them.
Jose B. and Elois F. were very knowledgeable. Jose came on Saturday to identify the problem and recommended that we change the compressor. Given the age and low performance of the current unit, we decided to go for a new system.
Elois did a great job installing a new AC in the condo. Elois also spent some time explaining the features, maintenance tips and how to keep the unit in great condition.”

“Very reliable, fast and perfect!”

“Always the best getting everything done efficiently and keeping the AC running.”

“Jose answered all of my questions and he made sure I understood everything he was doing.

A real Pro.

Thanks”

“Timely, friendly, honest.”

“The usual first class service”

“Jose was very knowledgeable and professional. The whole company is customer service oriented.”

“Eric and Elius “E” were awesome! Tony, too.”

“James R arrived at the expected time, diagnosed the problem, repaired it and all the time being very professional. Very hard to find service like this in our area. Thanks”

“We are selling our rental, and this morning when the buyer was coming to see it. The A/C quit working. You were super of coming right over and getting it up and going again!
Thank you for your promptness and professional service to us!!!
God bless you”

“I am new to the Boca Raton area and I purchased a service contract because I heard how good your company was. James came last week and he was so kind and helpful and today I had to call on him again for another issue. If there are 10 stars for being the best he was 20 stars. Excellent in every way and took care of the problem. I’m so happy with your company and James. He is an excellent employee always smiling and makes sure everything is working properly before he leaves. Hats off to the best Air Conditioner Guy, James. You need more stars he deserves it.

Cynthia O.”

“Elois did a great job very professional.”

“Very good”

“Elois was professional, on time, and honest with us. Thank you for fixing our ac problem. Would highly recommend!”

“Awesome”

“Worst possible time for your AC unit to break down is on a Saturday night in the middle of August. Tony Ferrara was in constant contact with me on Saturday night and on Sunday trying to locate a new system for us. Tony went above and beyond expectations in securing a system when at this time systems are extremely hard to come by. The 2 techs that installed the system were top notch, extremely efficient….you couldn’t ask for better service.

I highly endorse Ferrara’s Air for all of your air conditioning needs.”

“Am a Snowbird in NY . Technician showed up at the appointment hour and called me to explain the problem before making the repair . Repair was made in short order and received advice re what is to be done so doesn’t happen again . Thank you .”

“Excellent job”

“Your technician arrives first thing of the morning and was very patient that our daughter wasn’t awake yet.
Let me know he’d return after his next job. He did as he said he would do and fixes our A/C problem!!!”

“Excellent service”

“Our technician today was James. We had spoken with him before concerning an air conditioning repair job for a rental property we have. He explained in detail what the problem was and with his guidance we decided to order a new unit. Today he was completing a maintenance job on our home and was very patient and informative about his service. We have been very pleased with Ferrara’s Air and are most satisfied with the service we receive. Great job, James!”

“We got back from vacation on Sunday to realize our AC was not working, the house was 96 degrees and Ferraras Air was quick to come out and service our unit outside and unfortunately it was an old unit and needed to be replaced. We had to stay at our mother in laws house, and her AC went out that night as well! Tony and his team they were very busy and said it could be a couple days however they were quick to come out the following day and replace our old unit we now have AC again! Thank you Ferraras Air”

“We got back from vacation on Sunday to realize our AC was not working, the house was 96 degrees and Ferraras Air was quick to come out and service our unit outside and unfortunately it was an old unit and needed to be replaced. We had to stay at our mother in laws house, and her AC went out that night as well! Tony and his team they were very busy and said it could be a couple days however they were quick to come out the following day and replace our old unit we now have AC again! Thank you Ferraras Air”

“James was so nice and efficient. He helped do everything he could for our AC but unfortunately it was beyond repair. I will be calling ferrera for all my AC needs!”

“Jose B was timely, respectful and efficient. Found and repaired a known issue with parts he had readily available at a fair price. Very pleased with him and the entire Ferrera’s Air team.”

“Eric and Elois were excellent! Great service!”

“From the first phone call all the way to the repair the customer service was outstanding.”

“Elois was very professional. Showed up on time and serviced my AC efficiently. Good people.”

“Service was on time, quick, efficient and pleasant. James R brought the parts needed, gave me a quote which I approved, and fixed the problem. Well done. Many thanks. Charlie”

“Elois was on time, very pleasant to talk to and worked quickly, quietly and efficiently to remove our old and install our new AC unit at our condo in one day. When he and his assistant left, one could not tell that any work had taken place. Very happy we chose Ferrera’s!”