Testimonials Articles
“Hands down the best customer service and expertise with our hvac system. We had them install and service. What an honest pleasure it has been working with Tony and his team. Nobody is better!”
Continue Reading“James R. did my maintenance on my A/C unit and was very helpful and patient in showing me how to take extra care of my A/C unit on a routine schedule. He was right on time for the appointment and very professional. Thank you James.”
Continue Reading“Jose was excellent!”
Continue Reading“James R is wonderful. On time. Courteous. Took the time to explain everything he saw that needed to be done and why. Plus he did it in a way that I, a self-avowed non-mechanically inclined woman, could understand. I mean, even I could understand the why’s and wherefore’s. That in an of itself is close…
Continue Reading“Erik, Elois, and Kenyon performed a miraculous service for me yesterday, when installing my 2023 Rheem AC Unit! Their workmanship was superb throughout the day! They were prompt on arrival, extremely knowledgable, kind, personable, and very focused in completing the AC installation. I was so impressed by their cleanliness, efficiency, and professionalism. I highly recommend…
Continue Reading“Excellent customer service, from initial call to the install. Very professional customer experience. The owner was is very knowledgeable of suggested A/C’s, with smart, sensible add-ons. He and his team made the process very easy for us to understand, with a seamless permitting process, including the contract. They took care of everything!!! His install team,…
Continue Reading“Had another maintenance visit with Jose B. He’s always on time and has done a thorough job each visit. He always explains everything he’s doing and takes his time, not rushing. And he provides good insight and knowledge of products without being pushy. Appreciate the service.”
Continue Reading“Tony was fantastic very knowledgeable on the supper high-tech system. Thanks for a job well done. I would recommend this company to anyone needing a “high-tech” technician.”
Continue Reading“Erik serviced my air conditioning units a prior time, and he was excellent also. He changed my filters and explained what was happening with my two units and was exceedingly professional. I highly. recommend using Ferrara air for all your needs.”
Continue Reading“James was right on time and was exceedingly professional. He conducted maintenance on my two air-conditioning units. He did a fabulous job. I am very happy with the service. I would highly recommend recommend Ferrara’s air.”
Continue Reading“Jose, from Ferrari’s Air, serviced our a/c unit. He was very courteous and did his work efficiently and quietly. When finished, he explained what he did and the recommendations he had for us. We will use Ferrari’s for all our future a/c needs.”
Continue Reading“Tony and his staff were excellent. Everyone were professional, skilled, courteous, knowledgeable, and punctual. I had a very good experience replacing my air conditioning unit. Thanks, Ferrara’s Air.”
Continue Reading“Top notch from start to finish. We have been using Ferrara’s for years for preventive maintenance, sticking with them based on how professional, knowledgeable and kind the techs always were. We finally had to replace our system. Tony, the owner, personally came out to evaluate the situation. Having what felt like a partner guide us…
Continue Reading“Jose thoroughly completed our scheduled A.C. maintenance in a timely manner. He answered my questions and provided advice for optimum A.C. performance. Great job, Jose!”
Continue Reading“I just replaced two air conditioner units with Ferrara’s Air. Tony is a real pro, takes the time to explain the various options and products and has a passion for the business. He is a pleasure to work with. His crew Elois, Erik, and James are also great. I highly recommend them.”
Continue Reading“I am so very happy for switching my air conditioning company to Ferrara’s as they fixed my ongoing problem in one visit and then reminded me of my six month maintenance check and sent Jose, who is simply the BEST, and he was patient, kind and went over and beyond. He had to get the…
Continue Reading“Your technician Erik was very helpful and gave me great tips with my AC”
Continue Reading“Very professional service company, great experience! They were very friendly to deal with and I have no regrets other than having called sooner. James R. came out right away had my air blowing cold in minutes. James R explained what was going on, my options, and handled it. If you need a/c repair or service…
Continue Reading“This review is a little late, but a few weeks ago on November 11, James R. came to our house to do some maintenance on our AC system. I was glad to see James since he had been to our home before. James is very nice, hard working and knowlegdable; he gets the job done…
Continue Reading“Had an appointment this morning Eloise’s was on time for maintenance on my air conditioning he was a nice guy and professional thanks Anthony”
Continue Reading“Elois and Erik both top notch. Clean, polite and pleasant. Both 5 star.”
Continue Reading“Eric and Elois did a GREAT job!!! Very professional helpful curtious. Came out very quickly!!!👍👏”
Continue Reading“James R was prompt, courteous and extremely knowledgeable and pleasant. Thanks so much for your wonderful staff. Thank you Tony Ferrara! All the best, Dave and Jackie”
Continue Reading“Came to see what is wrong with ac. Elois and Erik helped us today. They were very good. Worked pleasantly and diligently to find answers to our problem.”
Continue Reading“OK where do I begin, So my A/C unit was leaking and we had no idea where to be begin. A good friend of mine referred us to Ferrara’s Air Inc. Let me say this the customer service was excellent. I spoke to a women by the name of Shadia who was supper sweet. She…
Continue Reading“James, as always, was organized and efficient in his check up of my AC unit. He answered all my questions and gave me info on new products available to maintain a healthy environment.”
Continue Reading“I made the mistake of calling sears to clean my ducts bc they were having a promotion. They came and told me they could not clean my vents bc I had mold and fungus and wanted $1800. I found Ferraras Air and called them to take a look. Although they were busy they found a…
Continue Reading“Very knowledgeable and professional in diagnosing a complicated problem related to my apartment’s A/C in a high rise building. Avoided a much more costly repair. Techs James (more junior) and Tony (more senior, whom James brought in when he realized the issue was complicated) were both courteous, efficient, punctual and cleaned up everything before leaving.”
Continue Reading“Jose, the technician, was very thorough with the maintenance of our air conditioner. He explained our air conditioner’s condition and why we might consider a new air conditioner . He also followed through with obtaining quotes for a new air conditioner.”
Continue Reading“Staff are knowledgeable, professional and friendly. Service was prompt and as expected. James R. (our technician) thank you again for your expertise. Extremely happy with our repair 👍👍”
Continue Reading“This review is long overdue! We ordered a new AC for our condo just before July 4th. The excellent customer service started with the initial call all the way through the check after the installation was complete. The ladies on the phone were amazing to going into their store for the final paperwork. Thank you…
Continue Reading“Jose was great. Efficient and really took the time to explain preventative suggestions for longevity of my a/c. Really appreciated him.”
Continue Reading“Ferrara’s Air Conditioning maintenance man shows up as scheduled every 6 months year after year and our air conditioner works perfectly year after year, no problems, and he is friendly.”
Continue Reading“As always James was prompt, courteous and thorough. Great guy.”
Continue Reading“Jose B. was excellent!”
Continue Reading“always satisfied with Ferrara’s work. Jose B was on time and very professional for my routine servicing. I give both Ferraras and Jose a 10 out of 10.”
Continue Reading“Had a great new RheemEcoNet AC install today. After shopping and interviewing multiple AC company’s . We went with Ferrara’s Air. I don’t do very many reviews but felt compelled because it was a great experience. The two techs that came to my house were on time and very professional and polite. They kept me…
Continue Reading“This company by far was the best I have ever dealt with. Both Tony and James were knowledgeable and very professional. I received same day service and everything is working great. Highly recommended!!!”
Continue Reading“Elois was very professional and thorough. The AC drains were cleaned and all filters cleaned or replaced. Thanks again”
Continue Reading“Very responsive and efficient. Arrived right after Hurricane Ian.”
Continue Reading“Jose was pleasant and knowledgeable. He explained everything he was doing. And he got it working. It was a wonderful experience and I’ve already given your number to several people. I’ll plan to have the system checked in 6 months and possibly have a new system installed. Jose said I could be on borrowed time…
Continue Reading“Erik kept us up to date on his arrival time.. showed up on time and was here for 2 hours making sure that our issue was resolved.. he was extremely professional and informed us right away on any expenses that we would incur with our repair. Will definitely use him and Ferrara’s Air for all…
Continue Reading“Eloise and Erik did an excellent job explaining my options for repair and got the problem solved quickly and professionally. Thank you!”
Continue Reading“Prompt and professional service.”
Continue Reading“Pleasure working with Jose.”
Continue Reading“The AC technician, Jose, provided great service and communication. He explained everything he did on the semi annual maintenance program. I highly recommend Ferrara’s Air.”
Continue Reading“James from Ferrara Air is polite, professional and knowledgeable young man. He diagnosed the problem and had it fixed in a timely manner. I was happy with the service I received from Ferrara Air.”
Continue Reading“Thank you again for a great service appointment. Your service tech was on time, did great work and was very professional and courteous throughout the appointment.”
Continue Reading“They are very professional and I am glad that I called them. Jose B. and Elois F. were very knowledgeable. Jose came on Saturday to identify the problem and recommended that we change the compressor. Given the age and low performance of the current unit, we decided to go for a new system. Elois did…
Continue Reading“Very reliable, fast and perfect!”
Continue Reading“Always the best getting everything done efficiently and keeping the AC running.”
Continue Reading“a courteous, attentive and professional technician. I would like him to always take care of us. Thank you Eric N.”
Continue Reading“Jose answered all of my questions and he made sure I understood everything he was doing. A real Pro. Thanks”
Continue Reading“Timely, friendly, honest.”
Continue Reading“The usual first class service”
Continue Reading“Jose was very knowledgeable and professional. The whole company is customer service oriented.”
Continue Reading“Efficient and courtious”
Continue Reading“Elois, Erik & James did a great job on the install on Wednesday at our house. Was a lengthy attic install but they powered through it and got us cool air again. All 3 are very professional and respectful – Great guys!”
Continue Reading“Eric and Elius “E” were awesome! Tony, too.”
Continue Reading“My neighbors recommended Ferrara Air and I am very satisfied with today’s service. Tony & Jose did a great job diagnosing the problem and recommending a course of action. Five stars!”
Continue Reading“James R arrived at the expected time, diagnosed the problem, repaired it and all the time being very professional. Very hard to find service like this in our area. Thanks”
Continue Reading“We are selling our rental, and this morning when the buyer was coming to see it. The A/C quit working. You were super of coming right over and getting it up and going again! Thank you for your promptness and professional service to us!!! God bless you”
Continue Reading“I am new to the Boca Raton area and I purchased a service contract because I heard how good your company was. James came last week and he was so kind and helpful and today I had to call on him again for another issue. If there are 10 stars for being the best he…
Continue Reading“Elois and Eric did an outstanding job installing my new Mitsubishi 18 SEER Ductless Mini Split system. They explained everything from beginning to end and worked tirelessly in the hot South Florida sun to get everything installed without a hitch. I would highly recommend Ferrara’s Air and Elois and Eric in particular. They left my…
Continue Reading“Jose was neat, clean and respectful. He did a very thorough job and left the air conditioner working properly. Will happily recommend Ferrarsair to family, friends and neighbors. Thank you”
Continue Reading“Great job and very professional. Highly recommend.”
Continue Reading“Quick, experience repairman, explain everything thoroughly , very impress by the service provided, customer service impecable, from the person that answers the phone to every thing after.”
Continue Reading“Amazing service with Tony from Ferrera’s Air Inc. The answering service was very polite and so friendly and helpful. They accommodated me the same day and even bumped up my time for service, Tony is so kind and personable and an amazing diagnostician. He figured out the problem perfectly and then explained to me in…
Continue Reading“This family small biz is awesome in every way. They always go above and beyond-whether you get Tony the owner or one of his guys. . The service is always A+++++. They don’t cut corners and work hard to get to hot customers fast. It’s nice and cool in my house right now thanks to…
Continue Reading“I had a great experience with James. He was very knowledgeable and courteous. Great asset to your company. Thanks again for your help with the AC repair!”
Continue Reading“Elois did a great job very professional.”
Continue Reading“James was excellent and very knowledgeable. Ferrara’s Air is superb business!”
Continue Reading“Jose B was very professional and provided great customer service.”
Continue Reading“Elois was professional, on time, and honest with us. Thank you for fixing our ac problem. Would highly recommend!”
Continue Reading“Worst possible time for your AC unit to break down is on a Saturday night in the middle of August. Tony Ferrara was in constant contact with me on Saturday night and on Sunday trying to locate a new system for us. Tony went above and beyond expectations in securing a system when at this…
Continue Reading“I had a terrible experience with my prior AC company. Within 1 month, it took them up to 7 visits to still not figure out what was wrong. I was stuck because of a labor warranty. But by the 7th visit, I had taken enough! I started getting quotes from other companies. On the day…
Continue Reading“Am a Snowbird in NY . Technician showed up at the appointment hour and called me to explain the problem before making the repair . Repair was made in short order and received advice re what is to be done so doesn’t happen again . Thank you .”
Continue Reading“Excellent job”
Continue Reading“Jose was very professional. He explained everything that was needed to maintain our AC. He was a very nice person and very informative.”
Continue Reading“Your technician arrives first thing of the morning and was very patient that our daughter wasn’t awake yet. Let me know he’d return after his next job. He did as he said he would do and fixes our A/C problem!!!”
Continue Reading“James R is a true asset to Ferrara s air conditioning company! He has a great attitude and always pleasant and makes the best out of a bad situation! A great Employee!!! James R is the best!!!”
Continue Reading“I was very pleased with my first service. Even through the weather was not cooperating the technician arrived on time and completed my service in a very timely manner. I was so impressed that I signed up for a service contract. I highly recommend Ferrara’s air.”
Continue Reading“Great Experience! Erick and Elois were very professional, knowledgeable, and they produced outstanding quality of work!!”
Continue Reading“Excellent service”
Continue Reading“Service is always excellent. Friendly and reliable technicians.”
Continue Reading“Our technician today was James. We had spoken with him before concerning an air conditioning repair job for a rental property we have. He explained in detail what the problem was and with his guidance we decided to order a new unit. Today he was completing a maintenance job on our home and was very…
Continue Reading“Technician replaced wireless thermostat He came on time and had the job completed in short order Very satisfied with my interactions with the technician”
Continue Reading“Jose was on time, professional and explained things clearly.”
Continue Reading“My AC was leaking all over my marble floors! I was in a panic, of course. I called Ferrara’s company and they came out the same day to repair my unit! Classy, dependable, friendly and timely! I will highly recommend them! My ax is colder than ever and needs to be in Florida! Thank you…
Continue Reading“We got back from vacation on Sunday to realize our AC was not working, the house was 96 degrees and Ferraras Air was quick to come out and service our unit outside and unfortunately it was an old unit and needed to be replaced. We had to stay at our mother in laws house, and…
Continue Reading“We got back from vacation on Sunday to realize our AC was not working, the house was 96 degrees and Ferraras Air was quick to come out and service our unit outside and unfortunately it was an old unit and needed to be replaced. We had to stay at our mother in laws house, and…
Continue Reading“James was so nice and efficient. He helped do everything he could for our AC but unfortunately it was beyond repair. I will be calling ferrera for all my AC needs!”
Continue Reading“Jose B performed our latest service visit. He was professional, efficient and informative. The staff we spoke with to set up the appointment were equally nice and efficient. Very happy to renew our contract. Thanks Jose and the Ferrara’s team!”
Continue Reading“Professional, courteous, and on time. Highly recommend.”
Continue Reading“Very Professional and well informed about repair or replacement of todays Air Conditioners.”
Continue Reading“Jose B was timely, respectful and efficient. Found and repaired a known issue with parts he had readily available at a fair price. Very pleased with him and the entire Ferrera’s Air team.”
Continue Reading“James R was here and replaced my motor and added a surge protector on my AC in my condo. He was very personable and very professional. It was an pleasure having him in my home.”
Continue Reading“Knowledgeable and took care of the air conditioner maintenance”
Continue Reading“Eloise F and Erik were very helpful in my maintenance care on my a/c unit. Erik showed me helpful tips on self maintenance and Elois told me about some new preventative items to help protect my unit from lightning strikes. Thanks guys.”
Continue Reading“James and his co-worker were very professional and knowledgeable of their trade. I would highly recommend Ferrara’s Air Inc.”
Continue Reading“Erik & Elois gave excellent service and professionalism.”
Continue Reading“Elois and Erik did a fantastic job with our scheduled air conditioning maintenance, including sanitizing the systems. They also installed Google Nest thermostats that we can control from our phones, and Wifi water leak detection units. Elois and Erik showed up on time, were professional and respectful of our home, and cleaned up their work…
Continue Reading“Elois and Jose were professional, friendly and on time! I have been using Ferrara’s Air since they opened the business! Very efficient and trustworthy!”
Continue Reading“I just had the pleasure of doing business with James and Jose B. They were most pleasant and very knowledgeable about my air conditioner.”
Continue Reading“I appreciate the quality of work and the professionalism and friendliness by your installers Erik and Elios. They were punctual, worked hard, were very polite, and left the place cleaner than it was before the installation. Thank you! I am very impressed by your company and and will certainly recommend your services!”
Continue Reading“Eric and Elois were excellent! Great service!”
Continue Reading“Elois and Eric were fantastic. They were very efficient and cleaned up after themselves. Great job to both of you!! Thank you!!”
Continue Reading“From the first phone call all the way to the repair the customer service was outstanding.”
Continue Reading“James R serviced our AC. He was on time, checked for potential problems, had everything running in less than an hour, very efficient, well done James R”
Continue Reading“I can think of no better company than Ferraras. I am always confident that no matter what happens with my cooling system. Ferraras is always there to remedy the situation. I wouldn’t go anywhere else.”
Continue Reading“Communication,compassion,efficiency and knowledge were top-notch.”
Continue Reading“Always on time, thorough and friendly.”
Continue Reading“We worked with Tony Ferrara and found him to be highly competent, honest and reliable. His expertise and knowledge gave us comfort that we were dealing with the right kind of company. When installation took place, Tony supervised the installation to ensure every detailed met our expectations. His team work effectively and took great care…
Continue Reading“Elois was very professional. Showed up on time and serviced my AC efficiently. Good people.”
Continue Reading“Service was on time, quick, efficient and pleasant. James R brought the parts needed, gave me a quote which I approved, and fixed the problem. Well done. Many thanks. Charlie”
Continue Reading“He was on time, polite, and professional”
Continue Reading“Very good service”
Continue Reading“Elois was on time, very pleasant to talk to and worked quickly, quietly and efficiently to remove our old and install our new AC unit at our condo in one day. When he and his assistant left, one could not tell that any work had taken place. Very happy we chose Ferrera’s!”
Continue Reading“James was excellent today. He was on time, courteous, professional and explained the process to me during the maintenance visit. I would definitely recommend Ferrara’s Air to anyone looking for great service and equipment.”
Continue Reading“Quick , easy , on time found an issue with a part , replaced it no down time , hopefully all good until next scheduled maintenance”
Continue Reading“These guys were great !! Gave me options for my service. I really appreciate that. I would highly recommend them. Tony, Erik and EEEEEEEE THANK YOU VERY MUCH !!”
Continue Reading“James was quick and efficient, very polite and informative. As always Ferrara’s air and the great team they have there has always been a pleasure to work with. We don’t trust or let anyone touch or maintain our system besides Tony and his team.”
Continue Reading“The guys were very attentive and work hard to fix the problem with my air conditioner. I highly recommend.”
Continue Reading“James was very professional and efficient. Everything was explained ahead of time and the service went exactly according to plan. Highly recommend!”
Continue Reading“The young man did his job in a professional manner,and kept me informed on the progress.”
Continue Reading“Ferraras Air is the best. I got brand new AC unit and it’s working fine. I had an issue with removing my hot water tank located below the Platform supporting the in-house portion of the Ac and when I called Ferraras Jimmy was at my condo within 1 hour and was able to solve the…
Continue Reading“Elois and his co-worker were excellent at servicing my ac. I am so glad they were referred to me. Earlier this year my brother Phil needed a new ac and I was happy to refer him. Two new happy customers.”
Continue Reading“I called this morning because my A/C died at 3am and the drain line was leaking into the pan. They had James to my house by 9:30 and he went to work. He was polite and honest and explained everything thoroughly. I can’t thank them enough for getting us cool right away since we live…
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